Privacy Policy

1. Data Protection at a Glance

a. General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy below

b. Data Collection on this Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This could include, for example, data you enter into a contact form
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website

What do we use your data for?

Some data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this purpose, as well as for any further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the privacy policy under “Right to Restriction of Processing.”

2. External Hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact information, names, website access data, and other data generated via a website.

The host is used for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). Our host will only process your data to the extent necessary to fulfill its contractual obligations and will comply with our instructions regarding this data. Data Processing Agreement
To ensure data protection compliance, we have concluded a data processing agreement with our host.

3. General Information and Mandatory Disclosures Regarding Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. Please note that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the responsible party

The responsible entity for data processing on this website is:

Address: Klaswipper 30, 51688 Wipperfürth, Germany
Telephone: +49 2269 528
Email: heikestrombach@gmail.com

Legally required data protection officer:

We have appointed a data protection officer for our company.
Heike Strombach
Telephone: +49 2269 528
Email: heikestrombach@gmail.com

Withdrawal of your consent to data processing:

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by email to us is sufficient. The legality of the data processing carried out before the withdrawal remains unaffected by the withdrawal. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR).
IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. The specific legal basis for each processing activity is set out in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Article 21(1) GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be processed for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority:

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability:

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

SSL/TLS Encryption:

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock icon in your browser’s address bar.
When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, Erasure and Rectification:

Under applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, the right to rectification or erasure of this data. For this purpose, as well as for any further questions regarding personal data, you can contact us at any time at the address provided in the legal notice.

Right to restriction of processing:

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the legal notice. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

4. Data Collection on this Website

Cookies
Our website uses cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can configure your browser to inform you about the use of cookies and to allow cookies only in individual cases, to block cookies in certain cases or in general, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for carrying out electronic communication processes or for providing certain functions you have requested (e.g., the shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. If corresponding consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6(1)(a) GDPR; this consent can be revoked at any time.
Any other cookies (e.g., cookies for analyzing your browsing behavior) are addressed separately in this privacy policy.

Server log files:

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address.
This data is not merged with other data sources.
The collection of this data is based on Article 6 Paragraph 1 Letter f of the GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website – the server log files must be recorded for this purpose.

Contact:

When you submit inquiries to us via our contact form, the information you provide, including your contact details, will be stored by us for the purpose of processing your inquiry and for any follow-up questions. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been obtained. The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Inquiries via email, telephone, or fax:

When you contact us via email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.
The processing of this data is based on Article 6 Paragraph 1 Letter b GDPR if your inquiry relates to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 Paragraph 1 Letter a GDPR) and/or on our legitimate interests (Article 6 Paragraph 1 Letter f GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.
The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Registration on this website:

You can register on this website to use additional features. We use the data you provide only for the purpose of providing the specific offer or service for which you registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
For important changes, such as changes to the scope of services or technically necessary modifications, we will use the email address you provided during registration to inform you.
The data you provide during registration is processed for the purpose of fulfilling the user agreement established by your registration and, if applicable, for initiating further contracts (Art. 6 para. 1 lit. b GDPR).
The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Processing of Data (Customer and Contract Data):

We collect, process, and use personal data only to the extent necessary for establishing, defining the content of, or amending the contractual relationship (master data). This is done on the basis of Article 6 Paragraph 1 Letter b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to access the service or for billing purposes.
The collected customer data is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transfer during contract conclusion for services and digital content:

We only transfer personal data to third parties if this is necessary for contract processing, for example, to the credit institution commissioned with payment processing.
Further data transfer does not occur, or only if you have expressly consented to it. Your data will not be passed on to third parties without your express consent, for example, for advertising purposes.
The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

5. Third-Party Content on the Website
Our website integrates content from other providers. This can include purely content-based elements (e.g., news articles), but also widgets (functions such as booking systems) or, for example, fonts and technical libraries. This also includes Google Fonts. For technical reasons, this is done by having your browser load this content from other servers. In this context, the IP address currently used by your browser and the browser of the requesting system are transmitted. Please refer to the respective privacy policies of the third-party providers in this regard.

Route Planner Bing Maps:

We use interactive map data from Microsoft Bing Maps (Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. Phone: +1 (425) 882 8080) on our website so that you can view our location or plan a route to it. When using this service, the provider sets various persistent cookies. You can prevent this via your browser settings (opt-out). If you use the service, various data will be transmitted to the provider. An overview of this data can be found in the provider’s terms of service (www.microsoft.com/en-us/maps/product/terms) and privacy policy (privacy.microsoft.com/de-de/privacystatement). If you are logged into the corresponding services, even outside of this website, you can be identified by these providers. Please familiarize yourself with the providers’ terms of service and privacy policies regarding this possibility. We have no influence on the type and scope of data processed by this service, the manner in which it is processed and used, or its disclosure to third parties. We also have no effective means of control in this regard.